We (Bayreuther Festspiele GmbH) as the website operator endeavor to design the website in accordance with the relevant accessibility regulations. The following legal provisions apply to us:
Bavarian Law on Equality, Integration and Participation of People with Disabilities (Bayerisches Behindertengleichstellungsgesetz - BayBGG) and Bavarian Barrier-free Information Technology Ordinance (BayBITV)
Website
This declaration on accessibility applies to the website ticketshop.bayreuther-festspiele.de.
Last update of the website
The content of this website was last revised on 13.06.2025.
Feedback and contact details
Have you noticed any deficiencies in the accessibility of content on our website or do you have any comments or questions about accessibility? Please feel free to contact us at:
Bayreuther Festspiele GmbH
Festspielhügel 1-2
95445 Bayreuth
Germany
Phone: +49 921 / 7878 - 780
Email: ticket@bayreuther-festspiele.de
Status of compliance
This website is not fully compliant with the accessibility regulations that apply to us. In detail:
Compliance with accessibility legislation
The content listed below is not compliant with the relevant accessibility legislation:
- PDF files are not yet fully accessible in an accessible format.
- Some content is only provided by third parties in a non-accessible version for the functions of the website.
- No audio description or full text alternative is offered for videos with purely visual actions.
- Alternative texts of graphics do not always replace the images equally.
- The link texts are not so meaningful at every point that the link destination is obvious.
- The error detection for form elements is partly only recognizable by color or the graphic representation.
- Due to the procedure, an external provider must be used for payment processing, which unexpectedly changes the context during input. We cannot implement this area completely barrier-free, as we work with service providers at this point and cannot influence their progress in terms of accessibility.
Disproportionate burden
The following content is not provided in an accessible format because this would result in a disproportionate burden for us:
- The manual seat selection in the visual seating plan of the Festspielhaus is not yet available in an accessible format. Due to the technology used and the number of possible interaction options, we refer to a disproportionate burden within the meaning of Section 9 (4) BayDiV.
Accessible alternatives
We provide the following accessible alternatives for our non-accessible content:
- As an alternative to manual seat selection in the visual seating plan, we offer a barrier-free BEST SEAT SELECTION, which can also be used to select performances and tickets by filling in forms.
Evaluation method
The accessibility of the ticket store at ticketshop.bayreuther-festspiele.de was tested in a BITV self-test by an external service provider on the basis of BITV 2.0 and taking into account the Web Content Accessibility Guidelines (WCAG).
Further measures to improve the accessibility of our website
We are constantly striving to improve the accessibility of our website. We are currently doing the following:
- Bayreuther Festspiele GmbH is working hard to improve the accessibility of its website.
- Necessary adjustments to the website will be made as part of ongoing developments.
Enforcement procedure
If you believe that you have been disadvantaged by the inadequate accessibility of our website, you can contact the responsible enforcement body. You can contact them at:
Landesamt für Digitalisierung, Breitband und Vermessung
IT-Dienstleistungszentrum des Freistaats Bayern
Durchsetzungs- und Überwachungsstelle für barrierefreie Informationstechnik
St.-Martin-Straße 47
81541 München
E-Mail: bitv@bayern.de
Other information on accessibility
We will try to provide you with non-accessible content in an accessible format on request.
If you require a specific content of the website in an accessible version, simply send an informal email to ticket@bayreuther-festspiele.de.
Please describe the desired content and the page on which it is available. It is easiest for us if you provide us with a direct link to this page in your e-mail. We will then contact you as soon as possible and send you the accessible version of the content.
If you require information on other content that is not yet accessible, please send us an email to ticket@bayreuther-festspiele.de.
Creation of this accessibility statement
This statement was created on 12.06.2025.
The statement was last reviewed on 13.06.2025.