If you have forgotten your password or it is not available, click on "Forgot password?" and then follow the further instructions.
If you have changed your e-mail address, you can log in with the e-mail address you used previously and change it under "My Festival" in your customer account. You will then receive another verification e-mail at the newly entered e-mail address.
Please note: Only one e-mail address can be entered in your customer account at one time. This e-mail address cannot be used for any other customer account.
If any problems arise during the registration process that you are unable to resolve, please contact us by e-mail at firstname.lastname@example.org.