If you have received the current order form with your printed customer number and the email address stored in the ticketing system is valid, click on "Login" and then enter your customer number or email address in the fields provided, along with your personal password.
If you forgot your password or do not have access to it, please click "Forgot password?" and then follow the instructions.
If you have received the current order form with your printed customer number but without your email address, please let us know your valid email address at firstname.lastname@example.org.
If you have changed your email address, you can login with the old email address and change it under "My Festival". You will then receive an email verification request at the newly registered email address.
Please note: only one email address can be stored in your customer account at a time. This email address cannot be used with any further customer account.
To determine whether your online order has been successfully registered, please login again via "Login" (customer number or email address and password). You will then have the option of checking your data stored in the ticket system and your order, which you can change if necessary.
If you are experiencing problems with the registration process which you are unable to solve, please contact us by email at email@example.com. Under any circumstances, please do not register for a new account, as this may cause problems processing your order and will cause you to lose credit for previous waiting years.